Supplier Relationship Manager

An opportunity has arisen for a highly motivated individual to join the Purchasing & Supply Team to oversee activities related to Diomed supplier management; optimising performance, cost and quality, and establishing shared KPIs and mutual goals. The role will be based at our Warehousing & Distribution Centre at Kempston.

Key responsibilities:

• Be a key contact for in house and third-party manufacturers, driving change projects to deliver improvements to service, quality, and efficiency.
• Collaborate with the wider Purchasing and Supply team to optimise cost, relationship, product specification and performance value across the entire supplier base, whilst providing support to analyse and reduce risk.
• Develop and own supplier KPIs, evaluating quality, OTIF, pricing and customer service.
• Work with purchasing managers to analyse the current supplier base and identify opportunities for service improvement, savings, and rationalisation.
• Improve internal working practises to drive efficiency and effectiveness.
• Implement and manage supplier risk management processes including contingency plans and alternative supplier options.
• Plan and develop a rolling portfolio of supplier improvement projects.
• Engage with stakeholders, internal and external to ensure projects are delivered to plan, time, and benefit.
• Monitor improvements after execution and report on efficacy and results.
• Work towards reducing the environmental impact of the business in partnership with suppliers with regard to the circular economy.

You should ideally have the following attributes:

• Previous experience of working with suppliers to achieve positive results within a regulated environment, ideally Pharmaceutical and Medical Devices.
• Proven experience of delivering/developing sustainable and measurable improvement in efficiency.
• Exceptional attention to detail to ensure all necessary points have been considered, addressed, and recorded.
• Collaborative skills to work closely with senior managers and cross functional teams.
• Personable and adaptable, including ability to influence, motivate and empathise with a wide variety of people.
• Passionate and enthusiastic, with the ability to make a major impact.
• Flexible and able to use own initiative.
• Experience using ERP systems.
• Use of MS Project or similar tool to deliver projects on time and in budget, bringing all stakeholders along the journey.
• Good written and verbal communication skills with solid reporting skills throughout the course of a project.
• Sound knowledge of MS Office packages, Excel, Word and PowerPoint.